Effective Date: August 4, 2026

At FaithTuned Alliance, we are committed to providing quality memberships, services, and products. Please review our refund policy carefully before making a purchase.

By purchasing a membership, service, or product from FaithTuned Alliance, you agree to the terms outlined below.


Memberships & Digital Services

All membership fees, subscription fees, digital products, online courses, downloadable content, digital services, consulting services, and other non-physical products are non-refundable.

This includes, but is not limited to:

  • Free and Premium Membership upgrades
  • Subscription fees
  • Digital downloads
  • Educational courses
  • Online training
  • Career services
  • Business services
  • Consulting services
  • Advertising services
  • Sponsorships
  • Event registrations (unless otherwise stated)

Once access to a digital product or service has been provided, no refunds or partial refunds will be issued.


Physical Products

Physical merchandise purchased through FaithTuned Alliance may be returned within 30 days of the original delivery date, provided the following conditions are met:

  • The item is unused and in its original condition.
  • The item is returned in its original packaging whenever possible.
  • The item is not damaged due to misuse, neglect, or improper handling.

Certain items, including personalized or custom-made products, may not be eligible for return unless required by law.


Return Authorization Required

To initiate a return, you must first obtain a Return Authorization by submitting a refund request via email.

Please email:

admin@faithtunedalliance.com

Your request must include:

  • Your full name
  • Your Purchase Order or Order Number
  • A brief description of the item(s) you wish to return
  • The reason for your return request

Once your request has been reviewed and approved, we will provide you with a return shipping label and instructions for returning your item.


Unauthorized Returns

Returns sent without prior authorization or without following the approved return process will not be accepted and will not be eligible for a refund.

FaithTuned Alliance is not responsible for items returned without authorization or for packages that cannot be identified due to missing order information.


Refund Processing

Once your authorized return has been received and inspected, we will notify you of the status of your refund.

If approved, refunds will be issued to the original payment method used for the purchase. Please allow 5–10 business days for the refund to appear on your account after it has been processed. Processing times may vary depending on your financial institution.

Original shipping charges, expedited shipping fees, and other non-refundable charges are not eligible for reimbursement unless required by law or due to an error on our part.


Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at admin@faithtunedalliance.com so we can promptly resolve the issue.


Chargebacks

If you have questions or concerns regarding a purchase, we encourage you to contact us before initiating a chargeback with your payment provider.

Initiating a chargeback without first contacting FaithTuned Alliance may result in suspension or termination of your account while the matter is investigated.


Changes to This Policy

FaithTuned Alliance reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated Effective Date.


Contact Us

If you have any questions regarding this Refund Policy, please contact us:

FaithTuned Alliance

Email: admin@faithtunedalliance.com

Website: https://faithtunedalliance.com


By making a purchase through FaithTuned Alliance, you acknowledge that you have read, understood, and agree to this Refund Policy.